The process of having an iOS app or Mac software is typically pretty quick and easy. You simply send an email to our Help Desk requesting the app and within 48 hour we will add it to Self Service. There are some exceptions to the 48 hour rule, such as the app is a Paid app or the software requested requires a little more work to package it, test it, and deploy it.

Be sure to provide us the following information to help the process go as quick as it can.

• App or software name
• a link to the app or the installer
• a screenshot of the app icon is also helpful, as sometimes there are apps with similar names and we may not know which one you want.

Here is a sample request

Please add the following app to the Self Service app for all middle school students.

• App: Wonderscope
• URL: https://itunes.apple.com/us/app/wonderscope/id1437417679?mt=8